ASOS - www.asos.com Review

★★☆☆☆
2.2 / 5
33% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS - www.asos.com

★★★★☆

“Bought a dress on Wednesday for next day delivery...it...”

Written on: 22/11/2008

Good Points
Great price, nice dress, fast dispatch. Quick reply to questions.

Bad Points
Got the delivery service wrong, very specific and limiting sales.

General Comments
Bought a dress on Wednesday for next day delivery...it went out with the wrong service and I wasn't notified. I had to chase them after I spent whole day waiting on it. They were really good once I contacted them, but had used Home Delivery Network, who I've heard can be unreliable. ASOS refunded all my shipping and chased HDNL to get the item to me before I went out. I would recommend, as they were quick, friendly, and efficient.

  • £15.00

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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