DFS Review

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1.6 stars
Average rating for this product is: 1.6 out of 5

From 1 rating and 36 reviews

Thumb down 19% of users recommend this product

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piscium's Review of DFS

21st Nov 2008

Overall Rating

3.5 stars
  • Value for money
    3.5 stars
  • Quality of service
    3.5 stars
  • Goods purchased & cost
    Leather sofa, £899
  • Layout of shop
    3.5 stars
Good Points

Good finance deal
Good choice
Lots of branches
Sofa turned up sooner than expected


Bad Points

Long lead time (up to 10 week wait for sofa)
Delivery time is 9am-5pm, can't specify AM or PM


General Comments

Reading others' reviews, I was nervous about our sofa purchase from DFS, but in the end, it was all good. Sofa turned up 4 weeks early(!), delivery men phoned when they said they would and delivered ok. I even had a follow-up phone call from DFS asking about my experience. I'm pleasantly surprised. And the sofa hasn't fallen apart (yet!). Maybe we were lucky, maybe DFS are getting their act together, I don't know. But overall, a good purchasing experience.

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