Wizzair Review

Watch this item
1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 27 reviews

Thumb down 26% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


pancinop's Review of Wizzair

20th Nov 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    London to Katowice Poland
  • Flight on time?
    0 stars
  • Comfort on flight
    2 stars
  • Flight Date
    06/2008
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    0 stars
Good Points

Nothing


Bad Points

The entire experience. Refer below


General Comments

I had booked Wizz Air to attend a close friends wedding in Poland with my partner. After booking the flight I received an email from Wizz Air stating the outward bound flight had been rescheduled from early afternoon to early evening. As we were attending a rehearsal dinner we tried to find alternative flights but by that stage it was too expensive to book with anyone else. The outward flight was then delayed a further hour from the already 5 hour delay to the original schedule. We were extremely disappointed that we missed most of the dinner. However things were to get much, much worse. Arriving back at Katowice on Sunday morning for the flight home were shocked to discover that the flight was cancelled (along with many other Wizz Air flights that day) with no notice whatsoever. The ground staff at Katowice were very unhelpful and didn't even provide us with a cup of coffee or a phone call. I then spent 3 hours in the queue at the travel agent at the airport while I fully depleted the credits on my pre paid mobile trying to get through to someone on Wizz Air's premium call line. Lovely hold music but no help whatsoever. When we finally worked our way through the queue to the travel agent we were advised that the best Wizz Air could offer was to go on standby for a flight THE FOLLOWING WEDNESDAY. As I had to return to work that Monday this was obviously unacceptable. We ended up having to spend £950 with a real airline to fly us back to London (Lufthansa). Over the last 4 months I have been struggling in vain for compensation but to date I have received absolutely nothing. I will never fly with this rubbish airline again and strongly recommend that you don't either.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

pancinop's review has yet to be rated - Be the first!

How helpful did you find this review?