Guest's Review of Wonderland Models www.wonderlandmodels.com
17th Nov 2008
Overall Rating
- Value for money
- DeliveryOn time
- Quality of website
- Goods purchased & costmodels £50
- Customer Service
Renowned locally for their poor customer service, it was demonstrated directly to me when they refused to provide a full refund for items bought in error. Whilst they agreed the goods were in perfect resalable condition only a trade or voucher was offered. Though they maybe entitled to handle returns in this way I consider this to be very poor customer service.
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