Net-A-Porter www.net-a-porter.com Review

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★★☆☆☆
2.3 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

trishacleary13's review of Net-A-Porter www.net-a-porter.com

☆☆☆☆☆

“They said they could not replace or refund my item...”

Written on: 14/11/2008 by trishacleary13 (1 review written)

Good Points
Everything good until I had a problem with the sandals I bought.

Bad Points
I paid $1000 for Christian Loubutin sandals. A strass stone felt off. I didn't even try the sandals on! Still have tags attached and everything.

General Comments
They said they could not replace or refund my item because I don't have the original box. I will NEVER buy at Net-a-Porter nor recommend it to anyone. When you pay that kind of money for a pair of sandals I would expect to last for at least 1 week!!!

  • Sandals. $1,000

    Goods purchased & cost

  • On time

    Delivery

  • Quality of website

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Rachaeld's Response to trishacleary13's Review

Written on: 19/10/2009

she gave an honest opinion, and if you are spending money on designer items due diligence is the way to go

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