La Redoute www.redoute.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 32 reviews

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Guest's Review of La Redoute www.redoute.co.uk

14th Nov 2008

Overall Rating

1 stars
  • Value for money
    2 stars
  • Delivery
    On time
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    satisfactory
  • Customer Service
    0.5 stars
Good Points

the range in the autumn/winter catalogue is extensive, up to the minute fashion for all ages, and the prices are acceptable.


Bad Points

there is no e.mail helpline. nor can I find a local telephone number for queries to be answered. 0844 tel. nos. may be useful for the company but very expensive for the customer.


General Comments

On a very regular basis from La Redoute I receive letters, brochures, and discount vouchers through the post. e.mail messages also arrive constantly.
I find these are useless without personal help with a query.
If they cannot provide this service then i shall not be ordering from them again. I would like them to take my name off their mailing list to save us both a lot of time and money.

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