brigha's Review of First Call GB Ltd
12th Nov 2008
Overall Rating
- Value for money
- Customer service
- Speed of response
Cheap.
General Comments
I had been with First Call for a few years without breaking down as I kept renewing cover without ever suspecting their service would be so useless. Then my engine blew up on the motorway about 30 miles from home! I had two small children (8 & 5) with me and the weather was appalling. After contacting First Call a recovery truck arrived within the hour and the driver said the vehicle was beyond economic repair, but First Call had told him to take us to a garage over 10 miles in the opposite direction. I rang First Call and said that the fault was obviously not repairable and please would they take us home but they said my opinion was irrelevant as I was not a mechanic and the vehicle had to be assessed first. So, we ended up 10 miles further away from our destination in a rural location where we had to wait 4 hours until a mechanic had the time to look at the car to confirm it could not be repaired. We were totally stranded, but First Call said they had performed their part of the contract by taking us to the garage. After walking for miles, then catching three buses and a train we finally arrived home 10 hours later. First Call said they were not liable to pay any fares as they said they would only reimburse fares if the vehicle was repaired at the garage (estimated cost over £1000).
I used all my £16 phone credit of trying to beg them for help as the chap on the phone kept leaving me on 'hold' even though he knew my credit was running low.
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On average, people found this review very helpful
Web Links
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Motor Breakdown - Motor Breakdown Insurance - Motor Breakdown Cover -
First Call GB Ltd are motor breakdown specialists who offer; Roadside cover; UK Cover, European cover, Commercial Cover, Wheelchair Cover.;
www. firstcallmotorbreakdown .co.uk -
First Call GB Ltd - UK Motor Breakdown Cover
Welcome to FIRST CALL GB Ltd; "The Motor Breakdown Specialists" ... What is not covered: Any claim arising within the first 48 hours from the date of incepton, labour charges in excess of one hour,
www. firstcallmotorbreakdown .co.uk -
UK Motor Breakdown Cover UK Breakdown Cover by First Call GB Ltd. -
What is not covered: Any claim arising within the first 48 hours from the date of incepton, labour charges in excess of one hour, cost of any replacement parts ... Manufacturer: First Call GB Ltd.
www.edirectory.co.uk -
UK Roadside Motor Breakdown Cover UK Roadside Breakdown Cover by
The vehicle is covered for call out charges and up to one hours labour charges, at the scene of your breakdown where your vehicle is rendered immobilised within ... Manufacturer: First Call GB Ltd.
www.edirectory.co.uk -
First Call GB Ltd Review in Breakdown Cover at Review Centre
Read Trusted and Unbiased reviews of First Call GB Ltd in Breakdown Cover Compare First Call GB Ltd in Owning A Car at Review Centre. ... First Call GB Ltd may be cheap, but you get what you pay for:
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First Call GB
First Call GB Ltd are motor breakdown specialists who offer UK cover including homestart, roadside assistance, recovery to home address, nearest garage or onward destination.
www. ukcarbreakdown .co.uk -
First Call GB
First Call GB Ltd are motor breakdown specialists who offer UK cover including homestart, roadside assistance, recovery to home address, nearest garage or onward destination.
www. ukmotorbreakdowncover .co.uk -
First Call GB
First Call GB Motor breakdown specialists.For all you breakdown needs,please visit the policies for further information. ... Welcome to FIRST CALL GB Ltd; "The Motor Breakdown Specialists";
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First Call GB
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First Call GB
Ordering your car cover with us couldn't be easier or safer. Our online prices are lower than you'll find on the high street. ... Welcome to FIRST CALL GB Ltd; "The Motor Breakdown Specialists"
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