Tesco Mobile Review

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Tesco Mobile go to www.tesco.com
3.2 stars
Average rating for this product is: 3.2 out of 5

From 8 ratings and 53 reviews

Thumb up 62% of users recommend this product

Best Price: £FREE !

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Guest's Review of Tesco Mobile Mobile Phone Network

8th Nov 2008

Overall Rating

0 stars
  • Value for money
    3 stars
  • Signal Coverage
    2 stars
  • Time with Network
    6 - 12 Months
  • Customer Service
    1 stars
Good Points

You get club card points, obviously! You get 10% discount when you set up a monthly direct debit of £15 or more on line


Bad Points

They cannot seem to organise a simple direct debit monthly payment despite six desparate attempts to get it right. FRUSTRATING!


General Comments

Since December, 2007 I have tried to maintain a direct debit account with Tesco mobile. Since June of this year for no apparent reason, the direct debits were stopped by tesco. On each occasion they blamed me for cancelling the direct debit. Each month, we phoned the customer services to try and resolve the situation and each time, we were assured that it had been sorted out. Every month since, we have had to go through the same process again and again. I WOULD NOT recommend Tesco Mobile. DO NOT USE AT ALL COSTS. They will promise Clubcard points and discounts, but month after month they have reduced me to tears of frustration!

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