Saga Car Insurance Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 33 reviews

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muckypup's Review of Saga Car Insurance

7th Nov 2008

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Recommended
  • Driver Type
    Older Drivers
  • Customer Service
    1 stars
  • Have you made a Claim
    Claimed Over a Year Ago
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    kwik fit
Good Points

Price looks OK. Initial response to claim very professional.


Bad Points

Approved repairer 45 miles away. Filthy courtesy car. Own car returned really filthy. Windows fall out twice: still not right. Broken trim( not damaged in accident). I work for a major dealer with bodyshop facility. They would be ashamed to have this as an example of their work. Heads would roll.


General Comments

I suppose you get what you pay for. Low price and poor service. Complaints to SAGA ignored although they still send me quotes for insurance. A three year warranty on repairs; what a joke. Saga are not in the business of customer care that's for sure.

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Members' Comments onmuckypup's Review

  • Searchfirst Rank: Corporal on 17th Oct 2009

    Customer care and Saga are definitely not synonymous!!