Pet Points www.pet-points.com Review

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2 stars
Average rating for this product is: 2 out of 5

From 0 ratings and 13 reviews

Thumb down 31% of users recommend this product

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kimcos3's Review of Pet Points www.pet-points.com

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    dog coat and harness. £23
  • Layout of shop
    4 stars
Good Points

Good choice of items.


Bad Points

I feel I experienced bad customer service.


General Comments

After ordering a couple of items from Pet Points and being quoted 2-3 days delivery, my money was debited straight from my account and I have still not received any of my orders or any information from them about my orders over a week later. I have been unable to get any answer to any phone calls whenever I've tried and have received no reply to any emails yet. I can not recommend this site at all.


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Members' Comments onkimcos3's Review

  • georgehunt Rank: Lance Corporal on 6th May 2009

    I found this review helpful because... i experienced similar problems with this shop. I never received my order either. Would never use this shop again