Enterprise Car Rental Review

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Enterprise Car Rental
1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 63 reviews

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Richard Waller's Review of Enterprise Car Rental Car Hire

6th Nov 2008

Overall Rating

0.5 stars
  • Value for money
    1.5 stars
  • Country & City of hire
    England Yeovil
  • Choice of vehicles
    Good
  • Date of hire (month/year)
    25th June 2008
  • Condition of vehicle
    Excellent
Good Points

Lowish Price.


Bad Points

The £150 deposit was not returned for two months and it took seven phone calls and two visits to get it refund.


General Comments

I twice drove in to Enterprise at Yeovil to change over a vehicle and they had no vehicle available. They took £500 for a small dent and after prompting several time Enterprise paid back only £167 on what was probably a £50 repair. I had rented from Enterprise for 4 months and had an agreement with Enterprise at Yeovil that my final month would be free of charge because they had not paid the compensation. I then discover they had taken amounts totalling several hundred pounds from my debit card. I complained to them and got curt reply saying they reserve the right to extend the contract and debt the account. I would not recommend anyone to rent from Enterprise.

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