O2 Online Review

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4.8 stars
Average rating for this product is: 4.8 out of 5

From 0 ratings and 2 reviews

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97SmithS's Review of O2 Online

5th Nov 2008

Overall Rating

4.5 stars
  • Value for money
    4 stars
  • Tariff Features
    4 stars
  • Time spent with Tariff
    1 - 6 Months
Good Points

Great signal
Fantastic service
Good deals on price plans


Bad Points

None so far


General Comments

I started out with a Vodafone pay as you go (great service from them too in all fairness), but at 18 I decided to go contract and choose o2. I got a great price plan and the signal received was good too, after 2 years though I spent a year in Australia so cancelled the contract. Upon return I found a great deal with Orange and signed up for an 18 month poor no signal (I live in Farnborough Hants so not as if i'm in the middle of no where, spitting distance from London) and the phone broke after 6 months. Orange didn't want to know as far as I am concerned so whilst keeping up the payments I went pay as you talk with o2. Once the contract expired with orange I upgraded my PAYG to an o2 contract and loved it. After a few months with them I encountered my first major problem. I switched bank accounts and for some strange reason the direct debit failed so o2 cut me off. After a quick call I was reconnected instantly but couldn't send texts. Instead of ringing and holding all day I emailed them and received step by step instructions on how to rectify the problem within a few hours, much sooner that I expected and now once again I'm back to loving o2.

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