Dreams PLC Review

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0.4 stars
Average rating for this product is: 0.4 out of 5

From 0 ratings and 28 reviews

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Guest's Review of Dreams PLC

2nd Nov 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0.5 stars
  • Goods purchased & cost
    bedroom furniture
  • Layout of shop
    4 stars
Good Points

none


Bad Points

to many to list


General Comments

I ordered bedroom furniture from above store because their catalogue clearly states delivery within seven days, asked salesman to confirm Items were in stock and a delivery date he made a phone call and said they were available and guaranteed I would have them on the 17 of October I phoned on 16 October to check delivery time only to be told Items won't be delivered as they don't have them and have no Idea when they will and I should hear from them in 28 days. I felt that this was bad customer service. Phoned again and again and again for my money to be refunded Only to be told they keep 20% as I have cancelled the order even though I believe it is an order they can't supply.

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