CarJet Review

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CarJet
2.1 stars
Average rating for this product is: 2.1 out of 5

From 1 rating and 68 reviews

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dingdong41's Review of CarJet Car Hire

31st Oct 2008

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Country & City of hire
    Alicante Spain
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    May 2008
  • Condition of vehicle
    Poor
Good Points

Headline hire rate. Ease of booking


Bad Points

Customer services support. ery poor terms and conditions smallprint


General Comments

Like other renters who have had to contact there customer services department when you have a grievance you will get as many emails as you want for months on end promising to look into your complaint but nothing will come of it. I hired from Goldcar through Carjet and was stung by the return empty policy they now have. A tank of diesel was nearly as much as the car rental. Beware you will end up at the biggest queue in the airport when you arrive and I can only assume that they are signing lots of hirers up with the cheaper headline hire rate. You will end up paying for it !. My car hire was in May 2008 and last day of October after dozens of emails and phone calls before I received there reply from the car rental company that I would not be reimbursed for returning the car full as I had been lead to believe by the agent. My last rental was through Amigoautos and I found there terms and conditions much more upfront

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