Budget Car Rental Review

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0.7 stars
Average rating for this product is: 0.7 out of 5

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Josiequevo's Review of Budget Car Rental Car Hire

31st Oct 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Country & City of hire
    Florence, Italy
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    23/08/2008
  • Condition of vehicle
    Average
Good Points

None


Bad Points

See Below


General Comments

We hired 2 cars from Budget while on holiday in Florence, Italy. Collecting the cars took 2 hours which was just the start of things to come. One of the cars broke down on the second day and we had to wait the whole day for a tow truck to arrive. The car was then taken to a garage and fixed only to break down again on the third day. Again we had to wait for a tow truck and were without a car. In the end Budget supplied another smaller car via Avis. On our return, I am still 2 months later, fighting with Budget to be refunded for the 3 days we were without a car. The post rental service has been the worst that I have ever come across and I will never use Budget again!

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