BROGAN B's Review of Crosscountrytrain, www.crosscountrytrains.co.uk
30th Oct 2008
Overall Rating
- Value for money
- Ease Of Navigation
usually ok
General Comments
There was a flooding near Bristol, the 11-50 from Plymouth left on time with passengers, the passengers because of flooding were transferred to coaches, I was told by staff at cross country, when asked the question when is it estimated it will arrive in Sheffield so I could pick up my partner, I was told they cant tell me where she is, if this was a child I was waiting to pick up I would of been very worried about their service, when I asked for a supervisor or manager I was told there is not one available till tomorrow morning, the problem for me is I dont have a mobile phone, and neither does my partner, so all sense go's out of the window. I feel I should have got a very near time when she should arrive in Sheffield, seemingly not...
I do not recommend Crosscountrytrain.co.uk due to my experience.
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