sandersp's Review of Mobile Shop www.mobileshop.com
30th Oct 2008
Overall Rating
- Value for money
- DeliveryOn time
- Quality of website
- Goods purchased & costMobile phones
- Customer Service
Can't think of any
Bad Points
Late to pay cashback
Always try to fob you off with vouchers instead of cashback
Total lack of customer focus in my opinion
General Comments
Both myself and my wife bought phones from mobileshop. We have both had to chase them for every cachback payment. They say they will pay in 60 days but they have been overdue. My latest claim is over 90 days old and I am still waiting. I have contacted them twice about this and they just keep saying they are processing all claims manually and would I like some vouchers instead?
The worst company I have ever had the misfortune to deal with. Would not recommend to anybody.
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