The Phone Book, www.thephonebook.co.uk Review

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Guest's Review of The Phone Book, www.thephonebook.co.uk

29th Oct 2008

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  • Value for money
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The Phone Book called us every day with regards to potential business opportunities.
When they did not deliver on their promises we tried to contact them for 3 months to find out why but received no response and they failed to return telephone calls.
During this time we had taken the decision not to pay their invoice until they contacted us, which resulted in them sending baliffs to our office.
All they had to do was contact us to explain why they had not sone as they promised.
The customer service is non existant. Our so called account managers avoided our telephone calls and also pretended to be someone else just to get rid of us.

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