tristanperry's Review of PayPal www.paypal.com
27th Oct 2008
Overall Rating
- Value for money
- Content
Relatively low fees.
Bad Points
Customer service.
General Comments
From my own research/findings, PayPal customer support: Are helpful 10% of the time. Mis-read your e-mail 15% of the time. Provide half-effort advice 50% of the time. And then sometimes (25% of the time) I receive no reply at all. PayPal services are good, but not when things go wrong - their customer service can't be relied upon.
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