Guest's Review of Qawra Suncrest Hotel Malta
27th Oct 2008
Overall Rating
- Value for money
- Board BasisHalf board
- Accommodation
- Food
- Location
- Date of stayoctober 2008
- Tour OperatorThomas Cook
- Customer Service
- Resort
Went there 14 October - weather great. The staff were very nice
Bad Points
This is a smoking hotel - there were NO non smoking rooms. No lounge where you could sit and have a drink after dinner.
General Comments
When we booked (through Thomas Cook) we asked for a non smoking room as I am asthmatic. Agent said they would fax, when tickets picket up confirmed fax was sent. Had to wait for room which was NOT a NON smoking room. Complained and they offered to clean room next day - refused this, unless they stripped curtains etc. Were offered three other rooms - took the best. Food too spicey and had loads of sauces on it.
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