Xerox Phaser 6110B Review

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Xerox Phaser 6110B
1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 6 reviews

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noohoo's Review of Xerox Phaser 6110B Laser Printer

27th Oct 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Ink Consumption
    Average
  • Ease of Set Up
    2.5 stars
  • Time Laser Printer Owned
    Between 1 - 4 Weeks
  • Print Quality
    2.5 stars
Good Points

Cheap to buy.


Bad Points

Just about everything else.


General Comments

Cheap to buy, but let this be a lesson to you. You really do get what you pay for. I purchased this printer from an online retailer (Misco) on September 11th 2008, it remained boxed until I moved house 3 weeks later. On October 25th it developed a fault. Persistent paper jams resulting in complete breakdown of the exit rollers, these are not fully acessible to clear paper jams. I also suspected an overheat problem as the ink was cracking on printed documents and there was excessive curling on the paper output. Contacted the company I bought it from and they told me to conatct Xerox as I had had it for more than 30 days. Called a premium rate number for Xerox support, spend some time explaining the problem to the person on the other end, who transferred me to another '6110 dedicated team' (what does that tell you?), however, she didn't explain the problem to the guy on the phone, so I had to go through it all again! After about 30 minutes on the phone, I finally was told an engineer would come to have a look at it, as yet cannot comment on this as the engineer has not been yet. I bought this printer to replace a faulty Samsung CPL-300 - be warned this is the same printer, re-branded as Xerox. Had I known that, I would never have bought it. The Samsung developed the very same problem after 2 weeks and thankfully the retailer at that time refunded me. All in all, these seem to have a very, very short productive lifespan, so really not value for money. I would not recommend this particular printer, nor do I think I'll be going to Xerox again. I'm going back to Epson, they have never let me down, in 15 years.

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Members' Comments onnoohoo's Review

  • stephenclark on 3rd Nov 2008

    Wow! Can't agree with you more. Our Xerox Phaser 6110 has a very strong odour as well... is it really modelled on the Samsung printer you mentioned as I've just purchased several Samsung ML2010's (mono) and they seem to have the same problems, paper jamming especially!

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