Racquet Master www.racquetmaster.co.uk Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 0 ratings and 4 reviews

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jughead's Review of Racquet Master www.racquetmaster.co.uk

26th Oct 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Delivery
    Still waiting
  • Quality of website
    0.5 stars
  • Goods purchased & cost
    shoes, 60
  • Customer Service
    0.5 stars
Bad Points

I feel I received very poor customer service. Did not receive a reply to emails, had to call them directly.


General Comments

As of today, I still have not received my order from Racquet Master which was placed more than 5 weeks ago. After writing emails that I didn't receive a reply to and calling them (took 1 week just to find out what my order status was), I was told that some problem happened and my order was not processed. The next email I got was after 4 weeks which says my order has been shipped. There was no offer of speeding up the delivery or any compensation. It has been another 11 days now with another email not replied to and no order received yet.

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