MFI Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 2 ratings and 130 reviews

Thumb down 13% of users recommend this product

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Guest's Review of MFI

25th Oct 2008

Overall Rating

1 stars
  • Value for money
    3 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    Kitchen - £3000
  • Layout of shop
    2 stars
Good Points

Designer was good and gave good advice.


Bad Points

I thought the quote for fitting was very over the top managed to get a local joiner to do it for over 50% less. Delivery disappointing - I found them to seem unreliable and quite careless with stock


General Comments

I would not buy a kitchen from MFI ever again. Delivery took longer than stated and it was just a standard kitchen. Delivery arrived damaged with items missing. Was told would have to wait a few weeks for delivery but after a long argument managed to get it couriered for next day. Next day arrived and nothing came. Called contact centre, guy i spoke to seemed rude to me - at which I said I was not impressed with his attitude and he apparently cut me off. Phoned the next day and got a more reasonable assistant but they could not locate the item. Finally turned up a few days later - and of course just like some of the other items slightly damaged. Decided just to get the kitchen in as did not want to entertain any returns procedures.

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