Guest's Review of Zen Internet www.zen.co.uk
24th Oct 2008
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Used 8000 lite service for two years and never had a problem with them. They provided intelligent support beyond what would be expected when another hosting company implied my connection was at fault.(of course it wasn't).
Bad Points
Their customer portal isn't the most intuitive I have used.
General Comments
Used 8000 lite service for two years and never had a problem with them. They provided intelligent support beyond what would be expected when another hosting company implied my connection was at fault.(of course it wasn't). Although Zen are more expensive than most you get a good reliable service and sensible support. No call centres, no being passed from person to person - well worth the extra.
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