keithblizard's Review of electricity4business
20th Oct 2008
Overall Rating
- Value for money
Cheap when you sign up
Bad Points
Our renewal came at greatly inflated prices, and you need to read the small print very carefully, rollover contract and extremely high termination charges. Poor customers service.
General Comments
I cancelled my direct debit to electricity4business as I was closing one of my shops and knew that I was in credit with this company. I felt the customer service was poor. As soon as I received their first letter £25 charge, I contacted them, but was misinformed at the first point of contact, supplied final meter reading to another member of staff assured no further charges, continued demands for money including a termination charge of 0ver £200. Premium rates for all calls, reams of letters.
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