Lloyds TSB Car Insurance Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 0 ratings and 8 reviews

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davebanham's Review of Lloyds TSB Car Insurance

20th Oct 2008

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Auto Renewed
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Zurich
Good Points

Prompt telephone answering at a UK call centre.


Bad Points

Poor service and horrendously expensive.


General Comments

I always insured my cars with LloydsTSB and payed monthly, smiled and looked happy. I had just bought another car and when I went to tax it, I was spoken to by a car insurance person who wanted to sell me their policy. When I told him how much I was paying he was absolutely apalled and came in with a price £500 (yes £500) cheaper! Yeah, yeah I thought but I decided to look around. LloydsTSB are underwritten by Churchill. Guess who came in with the cheapest quote? Yes, you guessed it Churchill at a massive £731.30 cheaper for exactly the same type and with the same cover! Get this for rubbing your nose in it. The internet quote by LloydsTSB for my new car was £561.15 cheaper than I was already paying them. I telephoned them to ask why and got a load of waffle. I cancelled the car insurance immediately! Now with M&S, £626.59 cheaper with free UK and European breakdown cover. NEVER AGAIN!

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