Guest's Review of Lloyds TSB Mobile Phone Insurance
18th Oct 2008
Overall Rating
- Value for money

- Customer service

- Have you made a claim?Yes
Steer clear of this service. It might be "free" with a gold account, but I have been wating now 2 weeks for a replacement handset and been told it could be another week before a decision is made.
In my previous insurance (that I paid £7 a month for) I had a new handset within 2 days of my claim going in.
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