Manchester, The Chill Factore www.chillfactore.com Review

Watch this item
Manchester, The Chill Factore www.chillfactore.com
2.9 stars
Average rating for this product is: 2.9 out of 5

From 17 ratings and 56 reviews

Thumb up 61% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

Alic's Review of Manchester, The Chill Factore www.chillfactore.com

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ages suited for
    Under 12
  • Date of visit (month/year)
    10/2008
  • Other info / Tips?
    Not supplied
Good Points

None


Bad Points

Bad organisation/Management


General Comments

This is a wonderful concept - but oh what an utter shambles!
I tried for two weeks to book a party for around 20 children which cost a considerable amount of money.
For every staff member I spoke to, no reply was ever consistent. Some staff said there was availability but unfortunately because of a glitch with the new computer system they were unable to book it for me and others said there was no availability!
Four times I left my details with staff with a promise that someone would call me back, the last time asking to speak to a Manager whom I was assured would call me, but to no avail.
Also on this last occasion I asked the staff member why my calls had not been returned, she replied " because we are having problems with our new computer system". In my opinion this is not a valid excuse and is bad business practice.
After reading some of the other reviews I have realised that mine is not an isolated incident which speaks volumes in its self!
Although left with a very disappointed child I would be loathed to spend any money with Chillfactore.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Alic's review has yet to be rated - Be the first!

How helpful did you find this review?