Northwest Airlines Review

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Northwest Airlines
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 74 reviews

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broshkl's Review of Northwest Airlines

16th Oct 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    USA, Austin - Korea, Busan
  • Flight on time?
    0 stars
  • Comfort on flight
    2.5 stars
  • Flight Date
    Sep/2007
  • Ticket class
    Business
  • Customer service
    0 stars
  • Quality of food
    2.5 stars
Good Points

No good points.


Bad Points

Definitely the worst flight experience ever and I have flown on 13 international flights in the last year. It is a long story but NW agents are known for not being the sharpest tool in the shed and I think I dealt with the bottom of their pack during my 2 day trip from the states to Korea.


General Comments

Northwest Airlines agents gave me wrong information, which caused me to spend additional money and have anxiety. I wrote to them with my whole experience and they were really rude and offered me a $150 ticket voucher. I rode business class to Korea so just imagine how much that ticket cost. They also tried to defend everything they did. This was a year ago and the experience was so bad that I refuse to buy a plane ticket with them. I have flown a lot since then and am so happy with my decision to never fly with NWA again!

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