Written on: 16/10/2008
Excellent Customer Service. It was refreshing to deal with someone with good customer service skills.
Disappointed with the quality of flowers first received. They were picked on a Thursday for delivery the following Monday so were not as fresh as they should have been.
I had a problem with the flowers that were delivered for my birthday and after a phone call (and no hesitation or argument from Arena) I had new flowers delivered the next day. Person I spoke to was extremely helpful and apologetic and seemed to care about my problem. I would not hesitate to use them again.
As rated by our community of reviewers
" Birthday Arrangement " Read More
" Extremely poor " Read More
" Fantastic " Read More
Written by Judiction
" They ruined surprise " Read More
Written by Mummo
" Dead ,damaged " Read More
Written by Catwhinger