Written on: 16/10/2008
Excellent Customer Service. It was refreshing to deal with someone with good customer service skills.
Disappointed with the quality of flowers first received. They were picked on a Thursday for delivery the following Monday so were not as fresh as they should have been.
I had a problem with the flowers that were delivered for my birthday and after a phone call (and no hesitation or argument from Arena) I had new flowers delivered the next day. Person I spoke to was extremely helpful and apologetic and seemed to care about my problem. I would not hesitate to use them again.
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Written by laura_mitchell
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