mbe's Review of Tesco www.tesco.com
14th Oct 2008
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & costgrocery
- Customer Service
Easy to use web-site
Bad Points
Delivery Does not arrive and no contact from Tesco
Always substitutions
General Comments
Expected a delivery on Thursday evening. Grocery order did not arrive. Customer services contacted their driver who said would definately be delivered that night, but couldnt give me a time. Well, waited up till midnight - it wasnt delivered.! No contact from Tesco by 13.00 the next day - I had to call them. Since that time - i still havent received any explanation for non-delivery or for not being telephoned -just the usual 'This happens from time to time'.
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