BMI Baby Review

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BMI Baby
1.7 stars
Average rating for this product is: 1.7 out of 5

From 3 ratings and 89 reviews

Thumb down 35% of users recommend this product

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crosscustomer's Review of BMI Baby

13th Oct 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    Birmingham to Krakow
  • Flight on time?
    0 stars
  • Comfort on flight
    0 stars
  • Flight Date
    due to be December 2008
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    0 stars
Good Points

Fast check in, reasonably comfortable planes.


Bad Points

Extremely poor customer service.


General Comments

Bmibaby cancelled our flights with no explanation. I had to pay to be on hold for 30 minutes in order to reject the ridiculous alternative flights they suggested (to a different city, flying back 3 days later than booked!) They then took more than two weeks to refund our money and when they did, they kept about £20 of it, again with no explanation. I will NEVER use them again.

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