Lloyds TSB Offshore Banking Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

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kolja's Review of Lloyds TSB Offshore Banking

11th Oct 2008

Overall Rating

5 stars
  • Value for money
    5 stars
Good Points

Good phone banking service; excellent internet service.


Bad Points

None for a moment.


General Comments

I had problem with on shore accounts (transfers; credit cards etc.) when I moved out of UK; bank itself recommended that I should open off shore account - everything came through mail in about 10 working days (forms etc) it was a joint account for me and my mother so they had to "connect" me (living in France ) and my mother living in another non EU country -very friendly and professional employee from their offshore team called me on my mobile phone (I was extremely busy in that period trying to pitch some projects and on meetings practically from early hours till late evenings) more than dozen or so times till everything was up and running -card came within a 20 working days followed by check books and monthly statements never failed; overall very positive experience - referring to slowness mentioned by previous comments - its true that they could be slow on occasion - I spoke with their "technical banking" staff - i.e. guys in charge of security of the banking system and accounts and was told that they actually prefer "slow" approach to banking in order to prevent identity theft -so if its of any useful advise -when you tried to contact them regarding transfers and large deposits its a always a good idea to talk to that department and hear what they think or take their advise -also e mail and fax correspondence will not get things done with them -it has to be letter (up to the point one with )and then always confirmation over the phone -try to establish rapport with someone in the system so you can ask for certain contact.

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