GlynRB's Review of Connexin VoIP www.connexin.co.uk
10th Oct 2008
Overall Rating
- Value for money
- Ease of Set Up
- Connection
- FreeNo, it's pay as you go
- Voice Clarity
None so far
Bad Points
The user guide told me to download software that doesn't exist.
The so called support suite has only send out automated responses
The login given for the support suite didn't work
General Comments
I have been waiting since Monday 6th October for a response of Connexin VoIP to my queries.
They have £10 of my money and I want it back
"Live Support" has been "Away" every time I have logged on, and the web site doesn't match up with the manuals
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Members' Comments onGlynRB's Review
GlynRB
on 15th Oct 2008
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Update to previous comments. There was a problem with communication. Connexin support thought they had me an e-mail response but, for whatever reason it didn't get through.
Subsequently their response was excellent, and although their web site needs a thorough rewrite so that it refers to the software that people need, the quality of the service has also turned out to be excellent.
I would now say that they get a 5 for call quality. Maybe a 3 or 4 for support once we were communicating.
MODERATOR COMMENT: the ratings of the review has been altered in line with your comment to an overall 4.