Marks and Spencer Factory Outlet

Marks & Spencer Factory Outlet Review

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★★★☆☆

2.7 / 5

From 24 reviews

37.5% of users recommend this

Quality of service
Layout of shop
Value For Money

Guest's review of Marks and Spencer Factory Outlet

★★★★☆

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“At Marks and Spencer Factory Outlet I experienced good...”

Written on: 10/10/2008

Good Points
Good Prices, Clean store, great offers, very friendly

Bad Points
Overall Display of stock, overfilling, messy, some items look like junk, dated display fixtures

General Comments
At Marks and Spencer Factory Outlet I experienced good customer service and very friendly staff. Clean floors and fitting rooms. Good lighting. Displays seemed dated and looked cheap. Slightly overfilled. Nothing fitted in together. Stock didn't compliment each other in my opinion.

Childrens puzzle, £3.50

Goods purchased & cost
Quality of service
Layout of shop
Value For Money

Guest's Comment

Written on: 27/01/2012

Are people aware that the Outlets only started 10 years ago and were set out only to break even and not to make any profits! there original plan was sell excess stock from the high street they now have over 60 stores throughout England, Scotland, Wales and Ireland, the heads of the business have now begun to realise the importance of the Outlet sector and are pushing more money into the them and bringing them up to date with the current M&S standards that everyday customers expect from them.
Most of their stock is 2-3 years behind the current trends but as a whole they also sell their stock no matter the price! The outlets are a fundamental part of the business now and deserve more credit than they actually receive! So what their stores might not look as fantastic as the rest but they offer quality service and prices you won't find anywhere on the web also it's difficult to fit everything together when they receive parts of the ranges from the high street!

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