John Lewis Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 2 ratings and 63 reviews

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kjp1949's Review of John Lewis

9th Oct 2008

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    TV, DVD, stand
  • Layout of shop
    0 stars
Good Points

None


Bad Points

everything including price!


General Comments

I ordered a TV, DVD player, stand and Scart cable from John Lewis Direct. None of which were delivered when specified. In fact I had 4 deliveries. The DVD player was left outside in the rain. The stand was the wrong one and John Lewis would not change it (I made it fit). The TV went wrong and it took me many phone calls and several weeks before it was repaired. The TV has now gone wrong again and I have now made numerous calls to customer service and finally an engineer is scheduled for a week after the TV went wrong!

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