Homebase Kitchens Review

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2.9 stars
Average rating for this product is: 2.9 out of 5

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Guest's Review of Homebase Kitchens

9th Oct 2008

Overall Rating

4.5 stars
  • Value for money
    4.5 stars
Good Points

Staff very friendly
Relaxing and stress free
Various designs were offered
Excellent finance offers


Bad Points

Our delivery was short of a few items from our order (2 handles and a set of hinges), however this was resolved very quickly by a call to the store, who managed to get the items sent to us within 3 days!


General Comments

We purchased our kitchen earlier this year from the Homebase store in Bristol, longwell green. Both my husband and I were very happy with the outcome and especially the service given to us from the design and installation teams. We found the whole process stress free. This was because as all we had to do is take some initial measurements, and then choose which appliances we wanted and make some cosmetic selections. The designer came up with a few different design layouts for our kitchen and discussed with us what he had done and why. A few days later, the designer and his colleague visited our home and confirmed our measurements of the kitchen (which i must say were slightly out, so we were very happy that they were checked!). The installer came to our home within the following week and checked all our existing elcetrics to make sure the appliances we had chosen would be able to work efficiently. He also discussed with us our options with regards to where new sockets and lighting could be located. Once everything was confirmed, we were ready to place an order for our new kitchen...we were both very excited but also nervous at the same time as we thought we would have to pay for the kitchen at this point in time. However, we were offered a brilliant financial deal where we were given a whole year to pay the total sum without incurring any interest, and we didn't even have to pay a deposit. While at our home and in store all the staff were very friendly and the whole experience felt relaxed. We have since recommended the Homebase store in Bristol longwell green to many friends, who we can honestly say have also been as satisfied as us with thier purchase! We are now looking forward to christmas 2008, where we will be using our new Neff oven to cook dinner for the whole family!

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