SIOUXSIE's Review of Aldo www.aldoshoes.com
8th Oct 2008
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costNot Set! Not Set!
- Goods purchased & cost2 pairs of boots (never sent) £153
- Layout of shop
NONE
Bad Points
EVERYTHING
General Comments
I tried to order some boots from Aldo online. I entered my card details - they said they were incorrect - I entered them again several times - then they said my card was invalid. The next morning my bank phoned to say Aldo had taken £153 from my account twelve times. I e-mailed them for two days - they replied at 5 p.m. on the second day. They did eventually pay my money back - but only after I sent many e-mails. They then said they had blocked my card and if I still wanted to order the boots I would have to order by phone. Good news - free call (UK 0800 number). Bad news - they did not answer when I phoned. I left messages for two days - but I never received a reply. Now I hear that their footwear is very uncomfortable - so I am glad.
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On average, people found this review very helpful
Members' Comments onSIOUXSIE's Review
SEZ442 on 10th Aug 2009
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I found this review very helpful because.... THE SAME THING HAS JUST HAPPENED TO ME. I TRIED ABOUT 3 OR 4 TIMES WITH MY CARD AND ONCE WITH MY PARTNERS. I HAVE JUST E-MAILED THEM BECAUSE I WANT THE SHOES NOT KNOWING AT ALL THAT THE MONEY MAY HAVE BEEN TAKEN MULTIPLE TIMES IF IT HAS OF COURSE, TOMORROW WILL TELL. WATCH THIS SPACE.
WORD OF WARNING, THEIR E-MAIL CONTACT FORM DOESN'T SEND AND CLEARS WHAT YOU HAVE WRITTEN SO I WOULD FREE TYPE IN THE E-MAIL ADDRESS GIVEN.