Samsung D900 Review

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Samsung D900
3.2 stars
Average rating for this product is: 3.2 out of 5

From 25 ratings and 57 reviews

Thumb up 51% of users recommend this product

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Guest's Review of Samsung D900

7th Oct 2008

Overall Rating

2.5 stars
  • Value for money
    2.5 stars
Good Points

Very stylish phone ultra slim and a good quality camera.


Bad Points

LCD screens very weak and prone to breaking battery life not particularly good. Samsung customer care.


General Comments

I was very pleased with this phone when I received it, but long before my contract expired the LCD screen cracked. All I did was slide the phone open and the pressure of my thumb was enough to cause the damage. As always the phone company deny liability and Samsung as expected tried to claim it was damaged by the user. Read other reviews and make you re own mind up!!.

Samsung customer service is appalling. They had my phone a month and never contacted me once. When I chased them up myself I was told they had accepted responsibility and arranged repair. A week later I was billed for 65 pounds. They promised me call backs that never happened. They even held my phone to ransom unless I paid nine quid postage. The customer care team were apathetic and even cut me off by mistake during one call. I have had 4 Samsung phones before, but would never do business with them again after my experience this time. My girlfriend has a u600 and that seems to be as bad. After six months the slider loosened and now she gets cut off mid way through her calls.

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