Samsung D900 Review

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Samsung D900
3.2 stars
Average rating for this product is: 3.2 out of 5

From 25 ratings and 57 reviews

Thumb up 51% of users recommend this product

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rclayton's Review of Samsung D900

6th Oct 2008

Overall Rating

2 stars
  • Value for money
    2 stars
Good Points

Stylish phone with a good quality camera and easy to use.


Bad Points

Very fragile LCD screens which damage easily through normal use. Samsung customer support is appalling.


General Comments

I was very pleased with this phone when I received it, but after just over a year of use the LCD screen cracked. All I did was press my thumb on the screen and slide the phone open. I presume it was the cumulative effect of pressure on the same spot. As expected 02 blamed the manufacturer and asked me to sent it to Samsung. Samsung had the phone for a month and never had the courtesy to call me. I phoned them twice and was promised callbacks that never happened. Then I was told it was being repaired and that they had accepted responsibility. A week later a bill for 65 quid or if I wanted my phone back it was being held for a 9 quid ransom. I complained but Samsung were pretty apathetic they just blamed me. I pointed out that many internet reviews indicated that there was a problem. I have had four Samsung phones, but would never have one again. I thing that they have sacrificed quality for appearance. My girlfriend has a u600 and the slide has gone lose after 6 months. The phone cuts her off mid conversation. Read the Internet reviews before buying either and use a company that takes pride in customer service.

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