written by on 05/10/2008
Bad Points
I can't get through to them by phone for after sales.
Do not seem to read emails.
General Comments
Total nightmare, not recommended. I have been trying to get refund on debit card for a holiday I cancelled 4 weeks ago. It's been like getting blood out of a stone!
I have logged my compaint with ABTA
On The Beach were keen enough to take money but not keen giving it back.
No communication/haven't been able get to anyone by phone/ no reponse to compaint emails and letters yet. In my experience, totally appalling company.
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