Hotpoint BWD129 Review

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Hotpoint BWD129
0.7 stars
Average rating for this product is: 0.7 out of 5

From 1 rating and 17 reviews

Thumb down 6% of users recommend this product

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Guest's Review of Hotpoint BWD129

5th Oct 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    6 - 12 months
  • Ease of Use
    0.5 stars
  • Style
    0 stars
Good Points

none


Bad Points

There are so many I don't know were to start.


General Comments

I purchased a Hotpoint BWD129 machine back in February hasn't always being reliable but so eventually the inevitable happened so I contacted the customer service line and spoke to the most unpleasant woman who advised me it will take 2 weeks to get an engineer out,i accepted this and explained only there in the afternoon so they day of the call out the engineer called me at 10.30am to say he was at the door that he was there and if he has time he might call back.so he did find the time the motor had gone in the machine and was told ring Hotpoint to ask when i will be back. So the following day i did so it will be another week i said to her is there any chance it can be sooner as i had been using families machines was told too to continue to dothis because it wont be sooner. 1 week later new motor in 24 hrs later it was broke again i rang hotpoint again another engineer will be with you in 3-4 days, i said this was unacceptable a replacement machine should be offered. Wasn't done. Very disappointed.

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