Diamond Car Insurance Review

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Diamond Car Insurance go to www.diamond.co.uk
1.3 stars
Average rating for this product is: 1.3 out of 5

From 3 ratings and 75 reviews

Thumb down 17% of users recommend this product

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Lee da G's Review of Diamond Car Insurance

3rd Oct 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Lady Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Cant remember
Good Points

The cheapest - but as they say, the cheapest is not always the best, and that saying could not be more true when it comes to Diamond.


Bad Points

Everything except price, and I do mean everything.


General Comments

Our car was written off by a dustbin lorry whilst me and the wife were asleep in our bed, so could we be any less at fault? However, nearly 4 months down the line we are still battling to get any kind of information from Diamond. Exasperated I sent an email complaining about the service 2 weeks ago, and after hearing nothing I decided to phone them today, only to be told it was in a queue waiting to be read - 2 weeks and still not even read it. We have had to borrow £2000 as my kids school is 5 miles away and we have no other way of getting them to school, so we have had to buy a replacement car. They are without a doubt the slowest, most incompetent company I have ever had the displeasure of dealing with, and as soon as this is finally sorted, I will never deal with them again.

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