Written on: 03/10/2008 by mikestretch (1 review written)
Good Points
looks good, when it is working i like it
Bad Points
reliability
General Comments
bought Zanussi ZX99/5 from john lewis with a 2 year g/tee. on the day the g/tee expired noticed fridge not as cold as normal, turned it up. following day fridge at room temp. freezer still cold. called up zanussi repair people earliest appointment 2 weeks! ... in the meantime the freezer went into complete defrost ruining contents. switched off, then on again, both fridge and freezer now working normally, then zanussi engineer turned up.... took it apart, put it back together,reckoned fan blocked. since then have to take hair dryer to the freezer elements at least once a week. [these ice up preventing cold air reaching the fridge] zanussi no help at all, for a 600 £ fridge this is disgraceful. the good news? i found this site, i am not alone!
As rated by real users
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Joolthefool's Response to mikestretch's Review
Written on: 18/08/2010
I found this review very helpful because...My ZX99/5 Fridge freezer purchased from COMET 28/05/05 has now started to cause me major problems.
<br/>18/08/2010 the fridge freezer made an alarming noise which turned out to be the fridge becoming redundant.I cleaned the back as instructed by the manual but the fridge is more than useless.The alarm goes off constantly.The freezer is working so far but i'm not holding hope.
<br/>£349.99 down the pan and another massive carbon footprint inflicted on mother earth as i will have to purchase new again as repair costs are unreal and not effective.Nothing is made to last but we get told to help our enviroment and be aware of our carbon footprint.Zanussi and many other manufacturers need to get a grip and start making items to last much longer.If this means more expensive products that last so be it.Once again greedy fat cats creaming it off the majority who can ill afford luxuries.