Samsung RS21 Fridge Freezer Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 29 reviews

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Guest's Review of Samsung RS21 Fridge Freezer Fridge Freezer

2nd Oct 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0.5 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    2 stars
  • Style
    3.5 stars
Good Points

It looks nice


Bad Points

Everything other than the looks


General Comments

Bought the samsung rs21 fridge/freezer jan 07, the worst purchase i have ever made. Three months ago experienced the loud noise coming from the fridge compartment and then the fridge then stopped working overnight, so i lost a fridge full of food.Went online and did my research to find the product had been on watchdog. Rang samsung straight away they sent an engineer to fix the fault. Since then I have had 2 leaks appear one from the bottom of the salad draw the other from the freezer door, rang samsung again the said they would send an engineer again. He came but could only diagnose one leak which needed a new part(something to do with the where the water drains away) he said someone will be around next week to fix the new part. The day after a really load noise started then stopped after four days and then came back twice as loud, and i then noticed the back had frozen up again! Been two weeks since i heard from the engineer so gave samsung another ring i asked to speak to a senior member, i told how unhappy i was with their product he said only the engineer can sign off the fridge to get a refund or replacement, spoke to the engineer this morning he said he is not willing to sign off the fridge as this part will fix all the problems! I don't think i can take much more!!

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