Guest's Review of Glasses Direct www.glassesdirect.co.uk
30th Sep 2008
Overall Rating
- Value for money
- Type of ShopOnline
Very cheaply priced glasses if you do not have a complex prescription and no added extras.
Bad Points
I found it hard to pick a pair the website is helpful and I did order a few trials pairs but I still didn't find it as comfortable choice than when at an opticians
General Comments
I have an order in process with Glasses Direct but I am starting to have concerns mainly because of the phone call I received and now what has been entered on my account. I sent my order via mail so that they could read my prescription rather than me enter it online, thought that would eliminate errors. GlassesDirect phoned me and asked seemingly odd questions about my non complicated prescription. I have a glasses for pc use but they seem to think I wanted long distance despite clearly marking for pc use on the mail order form in the correct box. I went online to check my account and the glasses have been posted but they have loaded a prescription onto my online account and what has been uploaded has an inaccuracy. I am awaiting a response. My glasses are on their way but I'm worried they may go straight back at this rate especially seeing other reviews that lenses were incorrect.
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