Bugibba, Crown Hotel Review

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Bugibba, Crown Hotel
2.2 stars
Average rating for this product is: 2.2 out of 5

From 1 rating and 35 reviews

Thumb down 37% of users recommend this product

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Guest's Review of Bugibba, Crown Hotel Malta

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Board Basis
    Half board
  • Accommodation
    1 stars
  • Food
    0.5 stars
  • Location
    3 stars
  • Date of stay
    MAY 2008
  • Tour Operator
    ALPHROOMS
  • Customer Service
    1 stars
  • Resort
    4 stars
Good Points

Some of the staff were friendly


Bad Points

Too many to list


General Comments

My partner and I spent two weeks there a few months ago(may 2008). The resort is fantastic but the hotel was a nightmare from day one. When we arrived the room was dirty and had not been cleaned from the previous occupancy. We complained about this and the fact that we had a view from the balcony of a brick wall. The receptionist was very helpful and assured us that we would be upgraded at no extra cost, we were moved to an identical but cleaner room with a view from the balcony of a brick wall! It gets worse! We were booked on a half board basis, big mistake! The food was terrible, breakfast was probably the worst, never tasted bacon like that ever before, evening meal was not much better except when one particular chef was on duty. His food was very good and he went out of his way to please us.


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