Alamo Car Hire Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 40 reviews

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Doreen Fairburn's Review of Alamo Car Hire Car Hire

29th Sep 2008

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Country & City of hire
    FRANCE
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    26/08/08
  • Condition of vehicle
    Good
Good Points

Car was fine


Bad Points

Public relation were not.


General Comments

I was asked to pay e800 to cover excess as I do not possess a credit card. When I returned the car in immaculate condition, cleaned, hoovered out and full of petrol I was told I would have to wait a month for my deposit back? Well the month has gone by and after several calls to Alamo and France (where I hired the car) I'm still no further on to getting my money back!
Needless to say I'll take this to court as I'm absolutely furious to be treated so disgracefully.

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Members' Comments onDoreen Fairburn's Review

  • Doreen Fairburn Rank: Lance Corporal on 30th Sep 2008

    I finally spoke to someone in France. I've now been told the money won't be returned until a month after the date I returned the car? And that they have to check that the car was returned ok? Wasn't that done on return? How can they do this? Whilst I'm now in overdraft (as not everyone can afford to have e800 wavered for 6 weeks) how much do they make sitting on this money? I only wanted to hire the car not buy the damn thing!

  • irisandriao on 31st Mar 2009

    I found this review helpful because...it 's good to know about bad services to avoid doing business with them.