MSC, Sinfonia Review

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3.1 stars
Average rating for this product is: 3.1 out of 5

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stanbaxter's Review of MSC, Sinfonia Mediterranean Cruise

29th Sep 2008

Overall Rating

3.5 stars
  • Value for money
    3.5 stars
  • Nights on board
    7
  • Cabin Type
    outside balcony
  • Food - quality & variety
    3.5 stars
  • Date of Cruise
    september 2008
  • Itinerary Name
    central med
  • Group description
    Couple
  • Entertainment on board
    3.5 stars
Good Points

The waiters and staff are very helpful.


Bad Points

I thought the officers I dealt with were ignorant.


General Comments

Returned from a cruise on MSC Sinfonia today. The ship was clean and well presented but the problem lay with the officers who were ignorant and not helpful at all. We encountered a problem in Monte Carlo where 800 assengers were stranded asshore due to winds picking up. We don't understand why the Captain didn't know this would happen. We were left asshore for hours not knowing what was going on and one tender spent over an hour trying to get back to the ship. On it's return 2 passengers required medical attention. It was left to the other passengers to call the medical services and give first aide. The MSC officers dissapeared and did not assist at all. There wasn't any leadership from the officers. A very poor show.

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