| Ease of Set Up | 5.5/10  |
|---|---|
| Ease of Use | 8/10 |
| Value for Money | 10/10 |
| Overall rating | 9.5/10 |
By beebo3 on 29th Sep 2008
| Time Software Used | Between 1 - 4 Weeks |
|---|---|
| Ease of Set Up | 6/10 |
| Ease of Use | 8/10 |
| Value for money | 10/10 |
| Overall value | 9/10 |
 beebo3's recommendation | |
Web interface a bit limited.
Excellent email in management. Really good business rules writer.
Overall this product is excellent value for money and good for small to medium help desks. Not for large service desks.
You can also download the full application to play with and set up which is nice
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